Privacy Policy
Effective: August 2025
Environmental Ecosystem Solutions Inc. (“we,” “our,” “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our pest control services.
1.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email address.
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Service Information: Details related to the pest control services provided at your property.
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Payment Information: Billing address, payment card details, or bank account information (processed securely through our payment provider).
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Communication Records: Text messages, emails, or phone call notes relating to service reminders, scheduling, and follow-ups.
2.
How We Use Your Information
We use your information to:
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Schedule and provide pest control services.
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Process payments and issue receipts.
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Send reminders, service updates, invoices, and follow-up messages via text or email.
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Improve our services and customer experience.
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Comply with legal or regulatory obligations.
3.
How We Share Your Information
We do not sell or rent your personal information. We may share your information only with:
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Service Providers: Such as payment processors, scheduling software, or communication platforms, used strictly to deliver our services.
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Legal Requirements: If required by law, court order, or regulatory authorities.
4.
Text & Email Communication
By providing your phone number or email address, you consent to receive service-related messages from us, including reminders, confirmations, and follow-ups. Standard messaging and data rates may apply. You may opt out of non-essential communications at any time by replying STOP to texts or clicking unsubscribe in emails.
5.
Payment Security
We use secure third-party payment processors to handle all financial transactions. Your credit card or banking information is not stored on our servers.
6.
Data Security & Retention
We take appropriate technical and organizational measures to protect your information. We retain customer information only as long as necessary to provide services, meet legal obligations, or resolve disputes.
7.
Your Rights
You have the right to:
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Request access to your personal information.
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Correct or update inaccurate information.
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Request deletion of your information, subject to legal or service-related requirements.
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Opt out of promotional communications.
8.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Environmental Ecosystem Solutions Inc.
F-887 Notre Dame Ave Sudbury, ON P3A 2T2